You can have the best brand strategy in the world.
But if your people aren’t expressing it to customers, it’s just a nice idea.
Tone of voice is the secret sauce that connects people with your brand.
What our clients say
“I’ve really enjoyed our project – definitely one of the most interesting and rewarding things I’ve done in my marketing career! I think you’ve done a fantastic job for us and the proof of that is all the smiling and nodding I get when I present the work to colleagues.”
“Ben worked with our entire organisation and totally got our personality through interviews and workshops – which he facilitated wonderfully. As well as getting the output he needed, our staff found them one of the best team-building activities ever. Thank you, Ben, for everything!”
Recent insights on culture, brands, tone and behaviour…