We went to a symposium this summer. It was fantastic. The speakers were all amazing people who had produced ground breaking work. And to get where they were, they’d all broken rules and ignored boundaries. They’d all asked ‘What do you mean, I can’t do that?’ and found a way to do it. We had…

Read More

A guy I know makes a point of being windswept and interesting (his words).  He does this in a global engineering company. Let’s call him Richard (I’ll save his blushes). Mention Richard and people smile. Good technically?  A given.  Fluent in engineering speak?  Definitely.  An extrovert?  Oh yes. Richard uses his tone of voice, great…

Read More

Tone of voice is how your company sounds when you talk and write to people. Get it right and it can change your organisation. It can be the bedrock of cultural change, it can get your employees excited, help teams communicate more easily and show customers what you are really all about. And when people…

Read More