Posts by: Ben Afia
Why aligning your culture, brand and customer experience matters
If you’re leading a company you want every person in your organisation to know what…
How human is your business?
I was on the phone to Apple support this weekend – sussing out a problem…
What’s your back to work policy?
Sadly it was the last session of my Peer Network cohort recently. We’re a group…
Can you create your own tone of voice?
I was asked to pitch for some work recently. The brief was for tone of…