How to help your company to be more human

How to help your company to be more human

We help companies to be more human. So we’ve recently turned to the writings of psychologist Carl R Rogers to help us think about just what this means. Carl had seven different stages of becoming more human, based on his therapeutic experience. We’ve used these to...
Should brands wave their national flags?

Should brands wave their national flags?

We love Really Useful Boxes. They’re really useful. You can get them in loads of colours, not just bog standard office grey. You can get transparent ones so you don’t have to look inside when you’re trying to remember where you put something. The lids stay on with...
Are you ready for the truth?

Are you ready for the truth?

I get a moment of fear at the start of a customer service training session. A moment when I take a deep breath, cross my fingers and hope to hell that what comes out of my mouth will persuade the guys in front of me. Of course, if I’ve done my job right, there’ll be...