culture
This week’s Dirty Language Award goes to…
Bad communication isn’t just bad communication. It’s a symptom of something deeper going on in…
Twin tones: why don’t people always write the way they speak?
In this article we take a close look at: • the reasons people change their tone…
Does an R look like a head?
I’ve seen what happens in companies when you change the language you use: happier customers,…
How to help your company to be more human
We help companies to be more human. So we’ve recently turned to the writings of…