culture

What’s your language revealing about you?

Maria Franzoni, Speaker Bureau Director, invited me onto her Speaking Business podcast to chat all…

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Dr Paul Johnston

10 questions to ask if you work in marketing

You know those conversations you get lost in? The ones where you start off chatting,…

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Afia maturity curve

How to help your company to be more human

I want to help companies to be more human (which is good job as that’s…

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Ben Afia brand tone of voice - orange robot image

Why companies break when they act like robots. And what to do about it

Who wants to talk to robots? How do you feel when you hear: “Your call…

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